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TUR-INFO.PL
Serwis Informacyjny Branży Turystycznej

Ogłoszenie

Tytuł: Senior Customer Service Executive
Dział: Dam pracę
Ważne do: 2014-05-04
Wojew.: Małopolskie
Treść:
Exciting, challenging, rewarding… … three words that sum up the working day at Serco Step into the adventure and join Our German or French Team as: Senior Customer Service Executive Ref. no.: SCSE/PL/032014 Place of work: Kraków Main responsibilities: • Provide support to clients in travel industry sector (via telephone, e-mail, chat) • Adequate understanding, interpreting and managing incoming enquiries • Provide active support to customers before and after booking • Delivering the highest quality customer service • Working with colleagues to ensure Clients expectations are meet Candidate profile: • Previous call center, travel industry, hospitality or/and BPO/SSC experience at least 12 months • Excellent written and oral skills in German or French • Good command of the English language • Excellent customer care and proactive attitude • Result oriented approach • Attention to details • Being a team player Benefits: • Competitive salary (plus extra bonuses) • Attractive benefits package • Full-paid appropriate training • Private medical care for you and for your family (including dental care after upgrading package) • Employee Referral Award Program • Great development opportunities in an international, fast - paced company • A multicultural, great working environment • Fast recruitment process taking 2-3 weeks, with a ‘remote’ application systems Send your application in English to: applyjob.serco@serco.com For more information visit us: www.sercopoland.com Facebook: Kariera w Serco

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Wstawiono: 2014-04-04 14:43:26
Ogłoszeniodawca: Serco Global Services
WWW: strona www

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