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Tytuł: SOCIAL MEDIA & ADVANCED SUPPORT EXPERT
Dział: Dam pracę
Ważne do: 2014-05-18
Wojew.: Małopolskie
Treść:
Exciting, demanding, rewarding… … three words that sum up the working day at Serco Step into the adventure and join Our easyJet Team as: SOCIAL MEDIA & ADVANCED SUPPORT EXPERT with German or French Language Ref. no.: ST/TI/042014 Place of work: Kraków Main responsibilities: • Provide support to clients in travel industry sector (via telephone, e-mail, chat) • Handle all enquiries from easyJet Customers via Facebook and Twitter • Respond to queries sent directly by Client • Notify customers of any changes in their journey • Cooperation with customers with special needs during travel • Work with colleagues to ensure Clients expectations are meet Candidate profile: • Excellent written and oral skills in German or French • Good command of the English language • Excellent customer care and proactive attitude • Confident, flexible and results oriented approach, • Be positive, enthusiastic and proactive outlook, • Willingness to work on shifts Benefits: • Competitive salary (plus extra bonuses) • Attractive benefits package • Full-paid appropriate training • Private medical care for you and for your family (including dental care after upgrading package) • Employee Referral Award Program • Great development opportunities in an international, fast - paced company • A multicultural, great working environment • Fast recruitment process taking 2-3 weeks, with a ‘remote’ application systems Send your application in English to: applyjob.serco@serco.com For more information visit us: www.sercopoland.com Facebook: Kariera w Serco

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Wstawiono: 2014-04-18 13:12:24
Ogłoszeniodawca: Serco Global Services
WWW: strona www

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