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Ogłoszenie
Tytuł: SENIOR CUSTOMER SERVICE EXECUTIVE
Dział: Dam pracę
Ważne do: 2014-07-31
Wojew.: Małopolskie
Treść:
Main responsibilities: Provide support to clients in travel industry sector (via telephone, e-mail, chat) Adequate understanding, interpreting and managing incoming enquiries Provide active support to customers before and after booking Delivering the highest quality customer service Ability to be both proactive and reactive based on the individual situation Working with colleagues to ensure Clients expectations are meet Candidate profile: Previous call center, travel industry, hospitality or/and BPO/SSC experience at least 12 months Excellent written and oral skills in French or German or Italian Good command of the English language Excellent customer care and proactive attitude Result oriented approach Attention to details Being a team player Benefits: Competitive salary (plus extra bonuses) Attractive benefits package Full-paid appropriate training Private medical care for you and for your family (including dental care after upgrading package) Employee Referral Award Program Great development opportunities in an international, fast - paced company A multicultural, great working environment Fast recruitment process taking 2-3 weeks, with a ‘remote’ application systems
reklama
Wstawiono: 2014-07-17 11:49:18
Ogłoszeniodawca: Serco
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