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Tytuł: SENIOR CUSTOMER SERVICE EXECUTIVE
Dział: Dam pracę
Ważne do: 2014-07-31
Wojew.: Małopolskie
Treść:
Main responsibilities:  Provide support to clients in travel industry sector (via telephone, e-mail, chat)  Adequate understanding, interpreting and managing incoming enquiries  Provide active support to customers before and after booking  Delivering the highest quality customer service  Ability to be both proactive and reactive based on the individual situation  Working with colleagues to ensure Clients expectations are meet Candidate profile:  Previous call center, travel industry, hospitality or/and BPO/SSC experience at least 12 months  Excellent written and oral skills in French or German or Italian  Good command of the English language  Excellent customer care and proactive attitude  Result oriented approach  Attention to details  Being a team player Benefits:  Competitive salary (plus extra bonuses)  Attractive benefits package  Full-paid appropriate training  Private medical care for you and for your family (including dental care after upgrading package)  Employee Referral Award Program  Great development opportunities in an international, fast - paced company  A multicultural, great working environment  Fast recruitment process taking 2-3 weeks, with a ‘remote’ application systems

reklama


Wstawiono: 2014-07-17 11:49:18
Ogłoszeniodawca: Serco



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