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Ogłoszenie
Tytuł: SOCIAL MEDIA & TOURISM ADVANCED SUPPORT EXPERT WITH FRENCH L
Dział: Dam pracę
Ważne do: 2015-09-07
Wojew.: Dolnośląskie
Treść:
Main responsibilities: • Provide support to clients in airline industry sector (via telephone, e-mail and social media channels) • Handle all enquiries from easyJet Customers via Facebook and Twitter • Respond to queries sent directly by Client • Notify customers of any changes in their journey • Cooperation with customers with special needs during travel • Work with colleagues to ensure Clients expectations are met Candidate profile: • Excellent written and oral skills in French • Good command of the English language • Excellent customer care and proactive attitude • Confident, flexible and results oriented approach • Be positive, enthusiastic and proactive outlook • Willingness to work on shifts Benefits: • Competitive salary (plus extra bonuses) • Private medical care for you and for your family (including dental care) • Attractive benefits package - cafeteria benefit system (Multisport Card, Gift Cards) • Full-paid appropriate certified training Opportunity to learn new advanced processes related to Customer Service Area • Relocation package and bonus for commuters • Employee Referral Award Program • A multicultural, environment with great working atmosphere • Trainers support for language development • Fast recruitment process taking 2-3 weeks, with a remote application system
reklama
Wstawiono: 2015-07-09 10:25:50
Ogłoszeniodawca: Serco
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