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Tytuł: SOCIAL MEDIA & TOURISM ADVANCED SUPPORT EXPERT
Dział: Dam pracę
Ważne do: 2015-08-30
Wojew.: Małopolskie
Treść:
Exciting, challenging, rewarding in amazing Serco Team… … words that sum up the working day at Serco Step into the adventure and join Our international Team in easyJet project SOCIAL MEDIA & TOURISM ADVANCED SUPPORT EXPERT WITH GERMAN LANGUAGE Ref. no.: ST/JCC/082015 Place of work: Kraków Main responsibilities: • Provide support to clients in airline industry sector (via telephone, e-mail and social media channels) • Handle all enquiries from easyJet Customers via Facebook and Twitter • Respond to queries sent directly by Client • Notify customers of any changes in their journey • Cooperation with customers with special needs during travel • Work with colleagues to ensure Clients expectations are met Candidate profile: • Excellent written and oral skills in German • Good command of the English language • Excellent customer care and proactive attitude • Confident, flexible and results oriented approach • Be positive, enthusiastic and proactive outlook • Willingness to work on shifts Benefits: • Competitive salary (plus extra bonuses) • Private medical care for you and for your family (including dental care) • Attractive benefits package - cafeteria benefit system (Multisport Card, Gift Cards) • Full-paid appropriate certified training Opportunity to learn new advanced processes related to Customer Service Area • Relocation package and bonus for commuters • Employee Referral Award Program • A multicultural, environment with great working atmosphere • Trainers support for language development • Fast recruitment process taking 2-3 weeks, with a remote application system Send your application in English to: applyjob.serco@serco.com For more information visit us: www.sercopoland.com Facebook: Kariera w Serco

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Wstawiono: 2015-07-31 09:08:48
Ogłoszeniodawca: Serco
WWW: strona www

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